Frequently Asked Questions (FAQ)
Questions and answers about SGPMX and our solutions.
43 articles
- Who is SGPMX?
- When was SGPMX established?
- What are the major components of SGPMX?
- What makes you so different from other existing players in the market?
- What is the SGPMX Independent Board of Advisors?
- What makes SGPMX different from other bullion companies, some of which have been investigated by regulatory bodies due to embezzlement?
- What happens if the banking system goes down?
- What happens to my precious metals in the event of my demise?
- What can you do with bullion purchased on SGPMX?
- How do you guard against money laundering when it comes to customers trading on your platform?
- Can I set up an account for a Trust?
- What happens after I register to open an account?
- How do I add a second user to my account?
- Can I fund my Trading Account using a third party bank account?
- Can I change my registered email address for my Trading Account?
- What are your "spreads"?
- How do spot prices work on your various platforms?
- Can gold buyers, traders and sellers short the market if they trade with each other on your exchange? How is that still legal?
- Will SGPMX buy back the products from customers that was purchased via SGPMX?
- Do you deal with crypto currencies?
- What is the minimum buy/sell value?
- Why is my bullion not sold yet?
- I am experiencing bad browsing experience or some things don't work. Why is this so?
- Does the SGPMX Exchange Platform have an API that I can use to trade automatically?
- Where is my bullion stored?
- What is the minimum and maximum amount of gold and silver that can be purchased and stored at your facility?
- Are my precious metals that are stored with SGPMX insured?
- Can I visit the vault and examine my bullion?
- If my gold is stored overseas, do you provide transportation for storage transfers?
- Is my shipment insured?
- Can I self carry my own bullion to one of your storage facilities?
- I would like to pick up my purchases. How can I do this?